Company
ISS
Date of signature
03 September 2008
Signatories
UNI, ISS
Key objectives
“The parties agree to take an important step to revise the global agreement in order to provide concrete commitments in the area of organising rights, and specific commitments on UNI’s part to actively monitor standards in markets where ISS is operating.”“Both parties (…) recognise that (…) the employer must agree to facilitate the process of union access to workers in order to ensure that the promise of freedom of association may be fulfilled.”
Duration
Indefinite
Applicable law
Not defined
Implementation and dissemination
Dissemination
“The Union and ISS commit to publicise this global agreement throughout its membership and corporate structures respectively.”
Review and monitoring
Review
“In order to assess implementation and address any disputes which may arise concerning the application of this global agreement, senior corporate representatives will meet a team of representatives from the Union twice yearly. (…) This meeting will (…) review mutual respect for and implementation of this global agreement.”
Dispute settlement and sanctions
Dispute settlement:
“In the event that the parties are unable to resolve a dispute (…) the matter shall be referred to a mutually agreed independent mediator/arbitrator, who shall seek initially a mediated resolution. In the event of failure to reach a mediated resolution the independent party shall propose an arbitrated resolution which shall be binding on both parties. It shall be left for the independent mediator/arbitrator to decide, which party shall pay the costs associated with such mediation or arbitration.”
“(…) the parties agree that the local ISS management and Union officials should first attempt to resolve the matter at the local or (…) national level.”
“For the avoidance of doubt, the dispute resolution procedure set out in Section 6.4 above shall not apply to disputes, which – directly or indirectly - relates to, affects or involves any collective bargaining agreement and/or any other local agreement. Such disputes shall be settled in accordance with the dispute resolution procedures set out in the relevant collective bargaining agreements and/or local agreements. However, the parties agree that the local ISS management and Union officials should first attempt to resolve the matter at the local or, as the case may be, national level.”
“UNI agrees that it will not take any public or legal action against or affecting ISS without a fair prior notice to leaving ISS a reasonable period of time to resolve the dispute before any such public or legal actions are taken against the company.”
Related texts
Main topic
Fundamental rights at work,
Secondary topic(s)
rights to organise and to bargain collectively, trade union recognition, forced labour, child labour, discrimination, minimum wage, working time.
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