Company
H&M
Date of signature
December 2018
Signatories
not defined
Key objectives
"The procedure, described in this document, is a recommendation and can be used as support to resolve labor related cases at H&M suppliers, covered by the GFA and related to violations of the standards within the GFA. (...) In most cases a labor dispute/case arises at a factory/plant level. In principle any case should be solved as close as possible to where they occur. The below procedure should serve as support for resolving disputes/cases when a facility-level solution cannot be reached"
Duration
Applicable law
Not defined
Implementation and dissemination
Review and monitoring
Not defined
Dispute settlement and sanctions
This agreement defines a procedure governing the escalation of an issue in the supply chain, the different phases if the treatment cannot be regulated at the local level, up to the possibility of having recourse to an arbitrator.
Related texts
Global Framework Agreement on compliance and implementation of international labour standards at the suppliers of H&M
Main topic
procedure for case handling/dispute resolution within the GFA